Custom Ball Builder Terms & Conditions

CUSTOM BALL BUILDER KEY INFORMATION 

WARRANTY & RETURNS

Please click here to read our policy on warranty and returns.

We will not except change of mind returns once the Custom Balls have been made.

Custom products are made to your specifications, meaning your orders cannot be modified, cancelled or returned.

You must accept the Terms and Conditions being submitting your design by ticking the checkbox.

GUIDELINES

We reserve the right to adjust or cancel orders based on the following

• Profanities used on the ball, which includes offensive language, slogans or acronyms deemed as inappropriate, derogatory, or profane.
• Custom designs cannot use third-party trademarks, athlete images, corporate or team logos – without written permission
• Names of professional athletes or celebrities
• Any other trademarked words or phrases

BEFORE USING BALL

It is recommended that balls are inflated to the correct PSI before using. The PSI can be found on the ball, but is usually around 8-10 PSI. After 5-7 days of usage, they may require more pumping to top it up.

PRICING

There are multiple price options you can choose from for your custom ball:

1. Size 5 Your Name Ball - $69.99 (Standard Sized ball)
2. Size 11inch Ball - $49.99 (Measured around the ball NOT from tip to tip, smaller than a standard ball)

The price is dictated by the size and quantity of the ball.

Shipping is $11 via Aus Post for orders under $150 and shipping is Free for orders from $150 and higher. 

DELIVERY

Once we receive your payment, please allow approximately 8 weeks for deliveries.

Balls can only be shipped to an Australian address. We do not ship internationally. If you are a customer based internationally you will need to ship it to an Australian address.